Pricing for changes on your website
1. Price changes on bug fixes or customisation If it is a bug, you will not be asked to pay for any of the work involved to fix things. If it is a preference and not a bug, our team can help by ...
Changing the design of your site
As web trends change rapidly, it’s important that your website is able to keep up with the pace. Hence, a design overhaul is a crucial investment you need to consider if you want to see a ...
Mobile Website Solutions
By default, all Zeald websites conform to international website development specifications. Thus, any Zeald website can be viewed via a mobile device (e.g. an i-phone), using the standard ...
Dealing with website issues
Zeald stands by the quality of its work and provides a warranty for it as set out in our Terms of trade, which you have agreed to and accepted. However, as web technologies are rapidly changing ...
Features, website issues & Customisation
Sometimes the website solution you have doesn’t do everything that you would like it to do There are 4 possible solutions: 1. You may already have the function You may already ...
Remote support – Screen share
It is a quick and simple process, that allows Zeald support to connect to your computer to identify and solve problems. You just need to download a small file which runs immediately without ...
User pays After-hours support
Zeald provides a free support service between New Zealand working hours 9-5pm Monday to Friday excluding public holidays. Outside these hours Zeald offers a user pays after-hours support service ...
Redirects: What you need to know
What are redirects? A redirect refers to a web server function wherein an a user is redirected to a new URL when they requested for the old URL. Simply put, redirects allow you to point a user, ...