Zeald will be on break for the Christmas Holidays starting Friday the 24th of December 2021 and we will be returning to work on Monday the 17th of January 2022.

While most of the Zeald team will be enjoying a well-deserved break, there will be some staff members working through to assist you over the holiday period, if you require.

Support Holiday Hours 

Non-statutory holidays

Our staff will be available on the non-statutory holidays by phone and email.

• Thurs 30th December  & Thurs 6th of January 2022
• Mon 10th of January  – Fri 14th of January, 2022 11am-5pm (NZ)

Call 0508 932 748 (NZ), 1800224032 (AU) or email support@zeald.com

Statutory holidays and weekends

Our emergency support line will be available should you experience any emergency issues with your website.

User Pays After-Hours Support

• Friday 24th December – Wednesday 29th of December 2021
• Friday 31st of December – Tuesday 5th of January 2022
• Friday 7th of January – Sunday 9th of January 2022 &
• Saturday 15th of January – Sunday 16th of January 2022

Call 026113320 or our free phone number 0508 932 748 ext 9 to speak to the after-hours answer service. If you are calling from outside of New Zealand then the number is +6426113320.

Our normal website build and other services will recommence when we return on the 17th of January, 2022.

To ensure a smooth holiday period and reduce the chance of issues, we avoid releasing risky changes, such as:

• new websites or redesigns
• major change requests
• new campaigns in the week leading up to Christmas.  

If you do have a need to launch something during this time period please let us know well in advance so that we can book the necessary work.

The last day for launching websites is the 17th of December, to allow time to complete post-launch checklists and QA to ensure everything is working before the Christmas holiday period.